Python Job: Data Engineer (Entry Level)

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.

How will you make an impact in this role?

Do you see data or a better way to improve business and lives? Today, there’s a business advantage hiding in plain sight, and you’ll find it in data. Our Data Engineers know how to use the latest technology to design, evaluate, debug and manage the data that leads to better decisions, a stronger company, and higher customer satisfaction. So if you’re not intimidated by the data explosion, engineer your career here. More than the data on what you’ll be doing. There’s no end to the data that’s created every day and the opportunities you find here. But these are just some of your responsibilities: - Document data requirements/data stories and maintain data models - Support the management of data assets according to enterprise standards, guidelines and policies - Help build and enhance the database design that supports our business portfolio - Work collaboratively with business and product teams - Identify opportunities to adopt innovative technologies.

From building next-generation apps and microservices in Kotlin to using AI to help protect our customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.

Focus:

Designs, develops, solves problems, evaluates, modifies, deploys and documents all data components (data architecture, logical and physical data models, database objects and database administration) that meet the needs of customer-facing applications, business applications, and/or internal end user applications.

Organizational Context:

Member of a database management team or database support team reporting to a Senior Data Engineer, Senior Data Architect, Engineering Director or Director of Technical Delivery.

Range of Impact/Influence:

• Accountable for team completing work you’re leading and work you are doing as agreed upon.
• Accountable to team for delivery of quality work.

Main Responsibilities:

• Documents data requirements / data stories and maintains data models to ensure flawless integration into existing data architectures.
• Leads data assets as per the organization standards, guidelines and policies.
• Documents processing requirements inclusive of data and transaction volumes, scalability, security and performance requirements.
• Creates and maintains detailed information about the data being stored in the database.
• Understands the database requirements and translate into physical database design.
• Follows data placement procedures and re-use of existing databases when possible.
• Builds and enhances database design and infrastructure required to support the Business portfolio.
• Performs database design review and supports database testing.
• Provides production environment support for database systems and processes.
• Communicates and works reciprocally with business and product teams to support changes and implementation.
• Write instructions to guide database operators during production runs.
• Work on assigned database features for ongoing sprints and lead database requirements based on industry trends, new technologies, known defects, and issues.
• Partner with delivery architects and engineers to design optional data tier solutions to meet platform objectives and goals.
• Function as an active member if an agile team through consistent development practices (tools, components, and documentation).
• Seek opportunities to adopt innovative technologies.

Skills & Qualifications:

• Bachelor’s degree or equivalent combination of education and work experience.
• Expert knowledge and experience with VBA, SQL, Cornerstone, Hive and Python.
• Knowledge of workforce management KPIs & reports building using Tableau Tool.
• Highly numerate with strength in accuracy & attention to detail in a high output & speed environment. Analytical Mindset.
• Highly developed analytical and problem-solving skills.
• Expert understanding of call center management principles and call delivery principles.
• Demonstrated ability to perform deep dive analyses of key performance indicators and provide solutions/recommendations. Strong attention to detail and analytical mindset.
• Outstanding written & verbal communication skills in English.
• Self-motivated and have the will to win.
• Ability to collaborate and influence across organizational lines and at all levels.
• Ability to work under pressure; able to manage multiple tasks and changing demands with minimum supervision.
• Strong interpersonal skills to develop and nurture shared ownership in process/project and business goals.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express we are proud to celebrate and promote Diversity, as well as, committed to the principles of Equal Employment Opportunity. Our mission is to continue creating a diverse and inclusive environment, that fully supports your personal and professional development. Be yourself, be in American Express.